How to replace suppression phrases with validation to improve communication “You’re getting upset over nothing.” That’s what my boss told me after a particularly difficult
How to be a curious, not judgmental leader Walt Whitman said, “Be curious; not judgmental.” The word, curiosity, evokes a sense of openness and flexibility.
Good Judgment Empowers Leadership Teams — Here’s How to Use Information, Experience & Gut Feel when Making Decisions “You weren’t promoted for your technical skills.
Here’s how you can train managers for employee retention & satisfaction You’re trying to do the right thing by investing in training for your staff.
Use these 3 tips for better management training It’s National Engineers Week! Let’s take a moment to celebrate engineers and the value they bring into
So much about work has changed in the last 18 months — how we think about it, how we talk about it, even how we
“Seek first to understand, then to be understood.” The classic advice in Steven Covey’s much-referenced guidebook to navigating worklife is widely applied to every stage
“Power through it” is quick advice for hard or tedious work tasks. Our CEO Shelley Row breaks down the diminishing return of determination and how
In leadership positions it’s inevitable that situations arise and provoke emotional reactions. Some emotions are low grade but others are like five-alarm fires. We are
What’s your leadership philosophy? On paper, it seems easy to say you’re committed to fairness, profitability and something to do with sustainability. The workday, however,
Employee retention. It’s a conundrum for even the most-seasoned managers. Over the past few weeks, I’ve seen an extensive uptick in conversations about The Great
Close your eyes and imagine the sound of crashing waves, the feeling of sun on your face, and a cool drink in your hand. For
Why you have to address personality conflicts at work Have you ever worked in an office where a performance problem went unaddressed? Have you ever
How to be a boss that is a good listener You want your office to run like a finely-tuned machine, each gear meshing seamlessly with
Want to get more stuff done? Here’s what it takes. You just want to get stuff done. That’s what I hear from the technical professionals
How this aspect of self-awareness is a critical function in leadership How do you show up? A few weeks ago we introduced you to the
Learn how to find balance between your brain hemispheres Early in my engineering career, I never questioned whether I should use facts vs feelings for
Why smart people struggle in leadership positions & why technical experts need people skills You sensed it for some time. You know technically what is the
Tone at the Top Matters: What Tone Are You Setting? As a manager, what you say and how you say it drastically affects your team.
Whew! What a year it’s been. There’s nothing like a world-wide pandemic to put a spotlight on good (and bad) leadership. Here’s my list of
Leadership development is about applied learning that lasts. When I shifted to applied learning techniques, I saw increased impact, transformed behavior and lasting change.