Communication Skills Keynotes

One of the most important skills for any technical professional is the ability to communicate clearly and effectively. This can be a challenge when trying to explain complex technical concepts to non-technical people.

Listening Between the Lines:
Powerful Communication Skills You Can’t Do Without

Communication skills are the most frequently identified skill that everyone needs. Through this interactive session, learn the four attributes of high-functioning communicators.

Discover the neuroscience of validation and how to use this powerful technique to diffuse an emotionally charged discussion so that rational thought returns.

Communicate Without Losing Your Cool

Do you face tough, emotionally charged situations where top-notch communication skills are imperative? If so, this highly interactive, thought provoking and content-rich keynote provides staff with valuable insights to instantly improve communication in the toughest circumstances.

This real-world program is for staff who must effectively communicate in complex, super-charged and sometimes sticky situations.

Communicating Technical Topics to Non-Technical Audiences

Complicated decisions are hard enough but with current circumstances, these decisions take on even more complexity. It’s easy to assume that we need more and more data. Grasping for data can lead to over-thinking and analysis paralysis. As complexity goes up, decision-making involves more than just the data.

Learn a 5-step process to home in on the real issues to deepen your understanding of the problem, reframe your decision and achieve your goals with less frustration.

Program Features

  • Pre-event calls with organizers to fully understand program goals.
  • Interviews with up to three participants to hear their perspectives.
  • 1–2-minute promotional video about your event.
  • Tailored program including interactive engagement.
  • Tailored worksheet to aid retention.
  • Free 35-page PDF of The Handbook for Technical Leaders: Ten Top
    Skills for Managers by Shelley Row, PE, CSP.
  • Follow-up emails about the key points to prompt application.

Purchase Books for Your Next Event

For a world of chronic over-thinkers, this book holds the key. In eight easy steps, discover the essential role feelings play in creating a more fulfilling life and rewarding career.

Just a Few of the Many Clients that Trust Shelley

What clients are saying…

Absolutely amazing! All leaders should know this information as part of training before stepping into a leadership role.

Tuere Faaola
WTS San Diego Chapter

Shelley’s training teaches you to recognize your own and others’ triggers before making decisions. I thoroughly enjoyed her presentation!

Tami Price  
Arizona DOT

Everyone LOVED your presentation. You single-handedly made this training the best ever!

Margaret Mullins
Managing Director, WTS International

It’s decision time. Ready to take the first step?