How to replace suppression phrases with validation to improve communication “You’re getting upset over nothing.” That’s what my boss told me after a particularly difficult
How to be a curious, not judgmental leader Walt Whitman said, “Be curious; not judgmental.” The word, curiosity, evokes a sense of openness and flexibility.
Why you have to address personality conflicts at work Have you ever worked in an office where a performance problem went unaddressed? Have you ever
How to be a boss that is a good listener You want your office to run like a finely-tuned machine, each gear meshing seamlessly with
Want to get more stuff done? Here’s what it takes. You just want to get stuff done. That’s what I hear from the technical professionals
How this aspect of self-awareness is a critical function in leadership How do you show up? A few weeks ago we introduced you to the
Tone at the Top Matters: What Tone Are You Setting? As a manager, what you say and how you say it drastically affects your team.