by Shelley Row | Oct 27, 2026 | Business Skills, communication, Communication skills, Leadership
When you’re climbing a mountain for hours, your world can become very small. Boot. Rock. Step. Boot. Rock. Step. Your calf muscles ache. Your breathing gets heavier. The trail continues upward, seemingly without end. On the Tour du Mont Blanc (TMB), there were...
by Shelley Row | Sep 29, 2026 | Business Skills, communication, Communication skills, Leadership
When my sister, Alison, and I hiked the Tour du Mont Blanc (TMB) this summer, one of our primary goals was simple: Stay upright and protect your focus. That may sound like a modest ambition, but on a steep mountain trail covered with loose rocks, roots, boulders, and...
by Shelley Row | Sep 1, 2026 | Business Skills, communication, Communication skills, Leadership
In August, my sister, Alison, and I hiked the northern half of the Tour du Mont Blanc (TMB). For five days, our routine was remarkably consistent: get up, put on our hiking boots, shoulder our packs, and climb. And climb. Most days involved more than 3,000 feet of...
by Shelley Row | Aug 4, 2026 | Business Skills, communication, Communication skills, Employee Culture, Employee Engagement, Leadership
Decisions don’t end when they’re made….At least, they shouldn’t. Too often, teams move quickly from one decision to the next without stopping to evaluate what worked and what didn’t. The result is predictable: the same mistakes repeat, and valuable insights are...
by Shelley Row | Jul 7, 2026 | Business Skills, communication, Communication skills, Employee Culture, Employee Engagement, Leadership
You made the decision, and you feel good about it. But that’s only part of the job. Communicating decisions effectively determines whether it succeeds or stalls. When the decision is unpopular, communication becomes even more important. As a manager, it’s easy to fall...
