by Shelley Row | Feb 21, 2023 | Business Skills, communication, Communication skills, Employee Engagement, Leadership
When it comes to events, the term “keynote” is often associated with a central and critical aspect of the program. This term has roots in the world of music where the keynote is the central or fundamental tone that sets the pitch for the other notes in a piece of...
by Shelley Row | Jan 19, 2023 | communication, Communication skills, engineer, Leadership, Leadership in Engineering, Self-awareness, Team building
As technical professionals, we often find ourselves in situations where we need to have difficult discussions with our colleagues, superiors, or subordinates. These types of conversations can be uncomfortable, but they are necessary for effective communication and...
by Shelley Row | Nov 8, 2022 | Communication skills, Foundational Skills, Leadership in Engineering, Self-awareness
The phrase “It’s hard to read the label when you’re inside the jar” helps us realize how difficult it is to assess how we are acting and being perceived. Self-awareness is critical for success in any role, but especially in management and...
by Shelley Row | Jun 14, 2022 | Communication skills, Employee Engagement, Neuroscience
The recent LinkedIn Workforce Confidence Survey which canvasses roughly 5,000 US workforce members every two weeks noted a six-point drop in the optimism that employees felt about their employer’s business. While there are concerns about inflation, LinkedIn writers...
by Shelley Row | May 17, 2022 | Communication skills
How to replace suppression phrases with validation to improve communication “You’re getting upset over nothing.” That’s what my boss told me after a particularly difficult project meeting where everything seemed to go wrong. I’m sure she meant well, but her words...
by Shelley Row | May 3, 2022 | Communication skills, Uncategorized
How to be a curious, not judgmental leader Walt Whitman said, “Be curious; not judgmental.” The word, curiosity, evokes a sense of openness and flexibility. That’s a good way to approach interpersonal communication. In my courses, we define the goal of communication...
