Three Reasons Your Employee Development Program Doesn’t Work

Three Reasons Your Employee Development Program Doesn’t Work

Why doesn’t your Employee Development Program work? Do you have: Out-spoken staff with good ideas who alienate others? Staff who don’t speak up because they want to avoid conflict? Hastily-sent, sharply-worded emails that leave those on the receiving end...
Proactive Communication: Easy Ways to Create Certainty

Proactive Communication: Easy Ways to Create Certainty

Is your life hectic? It seems that everyone I talk with laments their frenzied life. Have you ever considered that your customer or client is also frenzied? You can add to their frenzy with uncertainty or create an oasis of calm certainty through proactive...
Who’s Here? What Do You Really Know About Someone Else?

Who’s Here? What Do You Really Know About Someone Else?

I admit up front that I’m not good at recognizing the nuances of people. That’s why I want to share this tip with you. It helps me and it’s likely to be valuable to you, too. My step-daughter, Linnea Miron, is the CEO of Real Wellness.  She and I talked about the...