Proactive Communication: Easy Ways to Create Certainty

Proactive Communication: Easy Ways to Create Certainty

Is your life hectic? It seems that everyone I talk with laments their frenzied life. Have you ever considered that your customer or client is also frenzied? You can add to their frenzy with uncertainty or create an oasis of calm certainty through proactive...
Communication Lessons from a Lightning Strike

Communication Lessons from a Lightning Strike

We were climbing out of the Denver International Airport on an overcast day with bumps typical of Denver.  I was flying from a speaking engagement in Keystone to another one in Atlanta and was engrossed in my work when…POP! Flash!  The noise and bright light came from...
From Tech Professional to Leader: Navigating That Transition like a Love Story

From Tech Professional to Leader: Navigating That Transition like a Love Story

Valentine’s Day reminds us of the importance of human connection which is at the core of the transition from tech professional to a leader. To become a successful leader, think of it like a love affair with professional growth. Every good love affair has moments...