by Shelley Row | Jun 17, 2025 | Business Skills, communication, Communication skills, Employee Culture, Employee Engagement, Leadership
A one-size-fits-all communication strategy rarely works during change. Managers need to tailor messages to different audiences—because people hear and interpret information differently based on their roles, experiences, and concerns. Know Your Audience Consider who...
by Shelley Row | May 23, 2025 | Business Skills, communication, Communication skills, Employee Culture, Employee Engagement, Leadership
Change. It isn’t always welcomed in the workplace. As they say, the only thing certain is change, and change brings uncertainty. Particularly in today’s environment, employees may wonder if they’ll have a job tomorrow with which to pay the mortgage, save for their...
by Shelley Row | Jul 19, 2023 | Business Skills, communication, Communication skills, Emotional intelligence, Employee Culture, Foundational Skills, Leadership, Self-awareness
In today’s dynamic business landscape, organizational change is inevitable, especially during company acquisitions. The process of merging two companies brings forth a plethora of challenges, and one critical aspect that requires careful attention is the impact...
by Shelley Row | Jun 13, 2023 | Business Skills, communication, Communication skills, Emotional intelligence, Foundational Skills, Leadership, Self-awareness
Conflict can be a problem, but guess what? It’s also an opportunity for growth and stronger teamwork. As a leader, you know that conflict is inevitable. Here we’ll explore practical strategies to handle conflict. We’ll also discuss the importance of...
by Shelley Row | May 23, 2023 | Business Skills, communication, Communication skills, Emotional intelligence, Foundational Skills, Leadership, Self-awareness
Artificial intelligence (AI) is revolutionizing various industries, and engineering is no exception. As engineers, it is crucial to understand the evolving landscape of AI and its intersection with Emotional Intelligence (EI), particularly in the context of better...
by Shelley Row | Apr 25, 2023 | Business Skills, communication, Communication skills, Emotional intelligence, Employee Engagement, Foundational Skills, Leadership, Self-awareness
Empowering middle managers plays a crucial role in driving organizational success, as they are responsible for executing strategy, leading teams, and driving innovation. According to a recent article by McKinsey & Company, they face a unique set of challenges,...
