by Shelley Row | Apr 14, 2026 | Business Skills, communication, Communication skills, Employee Culture, Employee Engagement, Leadership
We’re on a journey to create an accountability culture. However, accountability without consequences is just a suggestion. Too often, leaders avoid consequences. Leaders worry about conflict, morale, or being perceived as “too hard.” The reality is that inconsistency...
by Shelley Row | Oct 22, 2024 | Business Skills, Communication skills, Emotional intelligence, Employee Culture, Employee Engagement, Foundational Skills, Leadership
You work in a technical field, and you know your stuff. You are respected for your knowledge in the field. And then, you are moved into a leadership position. In an instant, everything changes. Suddenly, new skills are needed. If you are like most, little has been...
by Shelley Row | Jun 25, 2024 | Business Skills, Communication skills, Emotional intelligence, Employee Culture, Employee Engagement, Foundational Skills, Leadership
You have goals for profit, pressure from clients, and expenses to manage. In that environment, how can you justify the financial and time investment in leadership training? After all, you need your top people working on projects that generate profit. In a competitive...
by Shelley Row | Dec 6, 2023 | Business Skills, Communication skills, Emotional intelligence, Employee Culture, Employee Engagement, Foundational Skills, Leadership
As the holiday season approaches, you, as a leader, are presented with a unique opportunity to embody and promote compassion within your teams and organizations. While the festive spirit can bring joy and excitement, it can also be a challenging time for many. As a...
by Shelley Row | Apr 25, 2023 | Business Skills, communication, Communication skills, Emotional intelligence, Employee Engagement, Foundational Skills, Leadership, Self-awareness
Empowering middle managers plays a crucial role in driving organizational success, as they are responsible for executing strategy, leading teams, and driving innovation. According to a recent article by McKinsey & Company, they face a unique set of challenges,...
