by Shelley Row | Sep 13, 2022 | Employee Engagement, Foundational Skills, Leadership in Engineering
Employee retention is a hot topic in the business world right now. Every company wants to find ways to keep their employees from leaving, but it’s not always easy. There are a lot of factors that go into whether or not an employee will stay with a company, but...
by Shelley Row | Jul 12, 2022 | Foundational Skills, Self-awareness
Lately, there’s been a common thread that runs through conversations with clients and colleagues. Maybe you’ve noticed it, too. We start the call by asking, “How’s it going?” Inevitably the response is a variation of “it’s so busy,” “I’m so busy,” “we can’t keep up,”...
by Shelley Row | Jun 14, 2022 | Communication skills, Employee Engagement, Neuroscience
The recent LinkedIn Workforce Confidence Survey which canvasses roughly 5,000 US workforce members every two weeks noted a six-point drop in the optimism that employees felt about their employer’s business. While there are concerns about inflation, LinkedIn writers...
by Shelley Row | May 17, 2022 | Communication skills
How to replace suppression phrases with validation to improve communication “You’re getting upset over nothing.” That’s what my boss told me after a particularly difficult project meeting where everything seemed to go wrong. I’m sure she meant well, but her words...
by Shelley Row | May 3, 2022 | Communication skills, Uncategorized
How to be a curious, not judgmental leader Walt Whitman said, “Be curious; not judgmental.” The word, curiosity, evokes a sense of openness and flexibility. That’s a good way to approach interpersonal communication. In my courses, we define the goal of communication...
