by Shelley Row | Jun 14, 2022 | Communication skills, Employee Engagement, Neuroscience
The recent LinkedIn Workforce Confidence Survey which canvasses roughly 5,000 US workforce members every two weeks noted a six-point drop in the optimism that employees felt about their employer’s business. While there are concerns about inflation, LinkedIn writers...
by Shelley Row | May 17, 2022 | Communication skills
How to replace suppression phrases with validation to improve communication “You’re getting upset over nothing.” That’s what my boss told me after a particularly difficult project meeting where everything seemed to go wrong. I’m sure she meant well, but her words...
by Shelley Row | May 3, 2022 | Communication skills, Uncategorized
How to be a curious, not judgmental leader Walt Whitman said, “Be curious; not judgmental.” The word, curiosity, evokes a sense of openness and flexibility. That’s a good way to approach interpersonal communication. In my courses, we define the goal of communication...
by Shelley Row | Apr 5, 2022 | Decision-Making, Self-awareness, Team building
Good Judgment Empowers Leadership Teams — Here’s How to Use Information, Experience & Gut Feel when Making Decisions “You weren’t promoted for your technical skills. You were promoted for your judgment.” That’s what my boss told me shortly after my...
by Shelley Row | Mar 22, 2022 | Employee Culture, Leadership in Engineering, Neuroscience
Here’s how you can train managers for employee retention & satisfaction You’re trying to do the right thing by investing in training for your staff. But is it sticking? If it’s not sticking, then it’s not making a difference for them, for you or the...
