by Shelley Row | Jun 29, 2021 | Employee Culture, Employee Engagement, Leadership During COVID19
Employee retention. It’s a conundrum for even the most-seasoned managers. Over the past few weeks, I’ve seen an extensive uptick in conversations about The Great Resignation, as well as the what and how of keeping people in-house. Fewer are asking why everyone is...
by Shelley Row | Jun 17, 2021 | Decision-Making, Employee Culture, Problem-solving
Close your eyes and imagine the sound of crashing waves, the feeling of sun on your face, and a cool drink in your hand. For some, this anticipation of vacation brings feelings of happiness and relaxation — for many more, it means added stress and a never-ending list...
by Shelley Row | May 24, 2021 | Communication skills, Employee Culture, Problem-solving
Why you have to address personality conflicts at work Have you ever worked in an office where a performance problem went unaddressed? Have you ever watched personality conflicts negatively impact productivity and no one does anything about it? As a top performer, have...
by Shelley Row | May 10, 2021 | Emotional intelligence, Self-awareness
We’ve been talking about what it takes for your organization to run like a well-oiled machine. In our discussion the “oil” is communication skills. Previously, I wrote about three communication tips that grease the gears: listening skills, diffusing...
by Shelley Row | Apr 26, 2021 | Communication skills, Leadership in Engineering
How to be a boss that is a good listener You want your office to run like a finely-tuned machine, each gear meshing seamlessly with the others. This level of performance requires the WD-40 of organizations – communication skills and listening skills specifically. In...
