by Shelley Row | Jun 14, 2022 | Communication skills, Employee Engagement, Neuroscience
The recent LinkedIn Workforce Confidence Survey which canvasses roughly 5,000 US workforce members every two weeks noted a six-point drop in the optimism that employees felt about their employer’s business. While there are concerns about inflation, LinkedIn writers...
by Shelley Row | May 17, 2022 | Communication skills
How to replace suppression phrases with validation to improve communication “You’re getting upset over nothing.” That’s what my boss told me after a particularly difficult project meeting where everything seemed to go wrong. I’m sure she meant well, but her words...
by Shelley Row | May 3, 2022 | Communication skills, Uncategorized
How to be a curious, not judgmental leader Walt Whitman said, “Be curious; not judgmental.” The word, curiosity, evokes a sense of openness and flexibility. That’s a good way to approach interpersonal communication. In my courses, we define the goal of communication...
by Shelley Row | May 24, 2021 | Communication skills, Employee Culture, Problem-solving
Why you have to address personality conflicts at work Have you ever worked in an office where a performance problem went unaddressed? Have you ever watched personality conflicts negatively impact productivity and no one does anything about it? As a top performer, have...
