by Shelley Row | May 10, 2021 | Emotional intelligence, Self-awareness
We’ve been talking about what it takes for your organization to run like a well-oiled machine. In our discussion the “oil” is communication skills. Previously, I wrote about three communication tips that grease the gears: listening skills, diffusing...
by Shelley Row | Apr 14, 2021 | Communication skills, Team building
Want to get more stuff done? Here’s what it takes. You just want to get stuff done. That’s what I hear from the technical professionals I work with. Run into a problem? Let’s solve it and move on. These motivated staff are like high performance gears whirring at top...
by Shelley Row | Dec 17, 2020 | Leadership, Leadership During COVID19
Whew! What a year it’s been. There’s nothing like a world-wide pandemic to put a spotlight on good (and bad) leadership. Here’s my list of 2020 leadership lessons and observations. How do yours stack up? Be ready to pivot. Each day I’m impressed by the creativity...
by Shelley Row | Aug 30, 2020 | Decision-Making, Leadership During COVID19, sailing
Remember back in early March, when every single decision and idea we had was met with fear and doubt, because none of us knew for certain what to expect, or how bad things were going to get? Now, after several months of settling in to so many “new...
by Shelley Row | May 5, 2020 | Business Skills, communication, Decision-Making, Leadership, success
Use This Checklist to Evaluate Your Program! (agency) Trust is the currency of public agencies. You need trust to work effectively with elected leaders, to successfully argue for your agency’s funding, and to build relationships with citizens who pass judgment on your...