Three Steps to Manage an Emotional Conversation

The work day started as usual —a long, tedious commute for a meeting-packed day. Lost in thought, I strode past our administrative assistant, Melinda, and into my office intent on reviewing and prioritizing the day’s actions before interruptions started. Just as I sat...

Four Ways to Counteract Unintended Bias

Everyone has biases. The only thing worse than having a bias is not realizing that you do. It is in the knowing that there is opportunity to manage unintended bias. Humans are designed to crave relatedness. Millions of years ago your tribe was key to survival. Quickly...

Why Self-Evaluation is Essential for Leaders

It’s inevitable. At some point you make a decision that doesn’t go well. The astute leader takes time to assess the decision-making process and determine what worked or didn’t. To appreciate why self-evaluation is essential, we need to understand more about the brain....

Three Tips to More Performance with Less Stress

The deadline for a big work or study project is approaching. The deadline creates just enough stress to focus you on the task. But the stress doesn’t stop there. While working on the big project, three others show up with imminent due dates. Or, just as you were...