by Shelley Row | Sep 1, 2014 | Leadership
One-and-two-and-three-and-four… My dad sat next to me counting out the beats as I practiced the clarinet. Night after night he taught and I learned. I was good but was never going to be the next Bennie Goodman. Nonetheless, I read and play music and appreciate...
by Shelley Row | Jul 31, 2014 | Business Skills, Decision-Making, Leadership
The computer locks up; you groan in exasperation. A new assignment is plopped onto your already-full plate; your shoulders tense. A crash on the drive home snarls traffic; your chest tightens. You feel like a pin cushion that is constantly pricked by tension-causing...
by Shelley Row | Jun 26, 2014 | Business Skills, Leadership
There it is – a tea kettle. Shiny and copper. It sits quietly until the heat is on. Suddenly, unexpectedly, it erupts, “Eeeeeeeeee!” There you are. Sitting quietly at home or at work doing what you’re doing. Something happens – a cross word, a sideways glance, an...
by Shelley Row | May 26, 2014 | Business Skills, Decision-Making, Leadership
I’m intrigued but not surprised. The a-ha moment happened as I discussed the pitfalls of over-thinking with a group of 70 transportation leaders. It could have been any group of leaders. Perhaps it is evident: Leaders develop good and bad decision-making habits and so...
by Shelley Row | Apr 1, 2014 | Business Skills, Decision-Making, Leadership
Generational change, technology disruption and shifting expectations of the workforce are pushing some leadership skills into quicksand as others find a foothold. These well-grounded leaders of the future are more relational, adaptable and self-aware. They think,...
by Shelley Row | Feb 23, 2014 | Decision-Making, Leadership
After 75 interviews with leaders, it’s clear. Leaders rely on intuition for decision-making in complex situations. Making decisions in the face of ambiguity and uncertainty is part of the job. There is neither the ability to know all the facts nor time to find enough...