by Shelley Row | Aug 9, 2015 | Business Skills, Decision-Making, Leadership
Whoo-hoo! I was promoted to mid-management (GS-13 in government lingo). I was going to Headquarters! I made it! …not so fast. My first assignment was to write policy on the use of motorcycles in HOV lanes. If you think that doesn’t sound very exciting,...
by Shelley Row | Aug 2, 2015 | Business Skills, Decision-Making, Leadership
The 1996 Summer Olympics were approaching fast. Atlanta hummed with construction. I was part of a team that designed and built the Transportation Management Center or TMC. The work engulfed the city, all of the surrounding counties, the state department of...
by Shelley Row | Jul 24, 2015 | Leadership
It is likely that your performance review process is a colossal waste of time – for you and your employee. Can your business tolerate a process that is a colossal waste of time? If your answer is no, then here are some tips that with a bit of thought, will...
by Shelley Row | Jul 18, 2015 | Leadership
“Just the facts: they speak for themselves.” Don’t they? Not so much. From my technical background, I have observed a fact-based approach to persuasion many times but rarely successfully. It’s no wonder. The brain isn’t designed to respond to facts alone. Analytical...
by Shelley Row | Jul 12, 2015 | Leadership
“I can’t work with him! The project was late because he didn’t do his part. I have to hold his hand every step of the way.” That’s what she said as she stood in my office frustrated, agitated and angry. And, she expected me to “take...
by Shelley Row | Jul 5, 2015 | Leadership
It was a perfect July 4th evening in Annapolis, Maryland. A soft breeze blew in from the water as the crowds gathered on the bridges, piers, and in boats moored within the harbor. Poof, poof, poof and the sky glitters with globes of red and blue twinkles. Poof, boom...
