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Anxiety? Call in the Fire Department

by Shelley Row | Jul 31, 2014 | Business Skills, Decision-Making, Leadership

The computer locks up; you groan in exasperation. A new assignment is plopped onto your already-full plate; your shoulders tense. A crash on the drive home snarls traffic; your chest tightens. You feel like a pin cushion that is constantly pricked by tension-causing...

Three Tips from a Tea Kettle: How to Reframe an Over-Reaction into a Considered Response

by Shelley Row | Jun 26, 2014 | Business Skills, Leadership

There it is – a tea kettle. Shiny and copper.  It sits quietly until the heat is on. Suddenly, unexpectedly, it erupts, “Eeeeeeeeee!” There you are. Sitting quietly at home or at work doing what you’re doing.  Something happens – a cross word, a sideways glance, an...

Are Your Decision-Making Habits Feeding Your Organization

by Shelley Row | May 26, 2014 | Business Skills, Decision-Making, Leadership

I’m intrigued but not surprised. The a-ha moment happened as I discussed the pitfalls of over-thinking with a group of 70 transportation leaders. It could have been any group of leaders. Perhaps it is evident: Leaders develop good and bad decision-making habits and so...

Six Traits of Future Leaders: Do You Have Them?

by Shelley Row | Apr 1, 2014 | Business Skills, Decision-Making, Leadership

Generational change, technology disruption and shifting expectations of the workforce are pushing some leadership skills into quicksand as others find a foothold. These well-grounded leaders of the future are more relational, adaptable and self-aware. They think,...

Come Out of the Closet: 4 Ways to Talk about Intuition at Work

by Shelley Row | Feb 23, 2014 | Decision-Making, Leadership

After 75 interviews with leaders, it’s clear. Leaders rely on intuition for decision-making in complex situations. Making decisions in the face of ambiguity and uncertainty is part of the job. There is neither the ability to know all the facts nor time to find enough...

3 Leadership Lessons From Janis Joplin

by Shelley Row | Jan 8, 2014 | Business Skills, Leadership

Yes, you read that correctly: Leadership lessons from Janis Joplin. I know. I’m surprised, too. My husband and I, along with several friends, saw “One Night with Janis Joplin” at Arena Stage in Washington, DC. I never expected a lesson in leadership from a...
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