by Shelley Row | Aug 24, 2015 | Decision-Making, Leadership
We didn’t know where to go so we followed the throng of people. We jostled through the streets of Monaco under a blazing blue sky. We were traveling in southern France, and to our surprise we learned about the qualifying time trials that were taking place for...
by Shelley Row | Aug 18, 2015 | Business Skills, Decision-Making, Leadership
Have you ever tried to persuade someone and it did not go well? You have all the facts and data; you have a compelling case and the answer seems obvious – at least to you. Yet, they are not convinced and their arguments seem counterintuitive. This situation plays out...
by Shelley Row | Aug 9, 2015 | Business Skills, Decision-Making, Leadership
Whoo-hoo! I was promoted to mid-management (GS-13 in government lingo). I was going to Headquarters! I made it! …not so fast. My first assignment was to write policy on the use of motorcycles in HOV lanes. If you think that doesn’t sound very exciting,...
by Shelley Row | Aug 2, 2015 | Business Skills, Decision-Making, Leadership
The 1996 Summer Olympics were approaching fast. Atlanta hummed with construction. I was part of a team that designed and built the Transportation Management Center or TMC. The work engulfed the city, all of the surrounding counties, the state department of...
by Shelley Row | Jul 24, 2015 | Leadership
It is likely that your performance review process is a colossal waste of time – for you and your employee. Can your business tolerate a process that is a colossal waste of time? If your answer is no, then here are some tips that with a bit of thought, will...
by Shelley Row | Jul 18, 2015 | Leadership
“Just the facts: they speak for themselves.” Don’t they? Not so much. From my technical background, I have observed a fact-based approach to persuasion many times but rarely successfully. It’s no wonder. The brain isn’t designed to respond to facts alone. Analytical...
