by Shelley Row | May 9, 2017 | Business Skills
It was a beautiful Texas afternoon and I decided to take a short walk along the street where my mother lives. Walking, I passed a short, old woman slowly ambling along out for her afternoon walk and carrying her cane. We smiled and acknowledged each other as our...
by Shelley Row | May 2, 2017 | Leadership
Think, think, think. We live in a culture that values thinking. We have big thinkers, deep thinkers, creative thinkers, out-of-the-box thinkers. There are think tanks and a sculpture called, The Thinker. We think out loud; we think to ourselves and then we think...
by Shelley Row | Apr 25, 2017 | Leadership
We talk about creating consensus all the time. What we do, however, is have a meeting and hope to reach agreement without appreciating what “consensus” really is and the benefits it provides when done well. Consensus when well-executed will: Generate a wide range of...
by Shelley Row | Apr 19, 2017 | Leadership
In leadership positions it’s inevitable that situations arise that generate an emotional reaction. Some emotions are low grade but others are like five-alarm fires. We are taught to control our emotions in the workplace to be credible, strong and unshakable. “Don’t...
by Shelley Row | Apr 11, 2017 | Leadership
Years ago, when I led an office at the Department of Transportation, we invested in a 360 assessment for the top managers and me. I looked forward to the results because I appreciate getting others’ perspectives. Or at least I thought I did— until I got the results. ...