by Shelley Row | Jul 18, 2017 | Leadership
It started like any other flight. The memorized announcements, beverage service, and a few peanuts. With my head buried in my laptop, I became aware of a commotion of two rows in front of me. A woman asked for help for her husband. The announcement over the speaker...
by Shelley Row | Jul 11, 2017 | Business Skills
“Just the facts: they speak for themselves.” That’s the approach many take when they want to persuade someone to their point of view. But do they speak for themselves? Not so much. From my technical background, I have observed a fact-based approach to persuasion...
by Shelley Row | Jul 5, 2017 | Leadership
It was hot…really, hot. In front of us was a large SUV with the back open, waiting expectantly. Behind us were boxes, a chair (really, a chaise lounge), a table and an assortment of odds and ends anticipating the ride from Texas to Annapolis inside the SUV. Our...
by Shelley Row | Jun 26, 2017 | Business Skills
Six little girls about eight-years old, a mom with her small son, and me and my friend, Patti. We were at Painting With a Twist in South Austin. A blank, white canvas and a paper plate (a perfect substitute for a palette) with puddles of paint in vibrant colors was in...
by Shelley Row | Jun 20, 2017 | Leadership
Everyone has biases. The only thing worse than having a bias is not realizing that you do. It is in the knowing that there is opportunity to manage unintended bias. Humans are designed to crave relatedness. Millions of years ago your tribe was key to survival. Quickly...
