by Shelley Row | Mar 7, 2017 | Leadership
There’s a reason that we experience resistance to change whether it’s us personally or staff. The brain wants the world it experiences today to be as expected based on its past. The brain likes “the way we’ve always done it before.” That’s easy, comfortable and...
by Shelley Row | Feb 7, 2017 | Neuroscience
The brain has two important electrical circuits for motivation. One activates feelings of reward and the other, feelings of threat. Whether staff, teams or clients, the reward circuit is the more reliable, long-term motivator of behavior. Unfortunately, the threat...
by Shelley Row | Dec 14, 2016 | Neuroscience
After 75 interviews with leaders, it’s clear. Leaders rely on intuition for decision-making in complex situations. Making decisions in the face of ambiguity and uncertainty is part of the job. There is neither the ability to know all the facts nor time to find enough...
by Shelley Row | Sep 26, 2016 | Neuroscience
My computer crashed…again. I was right in the middle of writing a big proposal. And just like that, I become the snippy, curt version of Shelley instead of the attentive, polite Shelley. I’ve been triggered. This is not a defect of character – it’s something that...
by Shelley Row | Sep 19, 2016 | Decision-Making
Have you ever heard, “There’s no place for feelings at work?” We like to think that we can block out feelings at work but we can’t. Feelings are an integral part of who we are. Dr. Jill Bolte-Taylor noted that while many of us think of ourselves as thinking...
