by Shelley Row | Apr 25, 2017 | Leadership
We talk about creating consensus all the time. What we do, however, is have a meeting and hope to reach agreement without appreciating what “consensus” really is and the benefits it provides when done well. Consensus when well-executed will: Generate a wide range of...
by Shelley Row | Apr 19, 2017 | Leadership
In leadership positions it’s inevitable that situations arise that generate an emotional reaction. Some emotions are low grade but others are like five-alarm fires. We are taught to control our emotions in the workplace to be credible, strong and unshakable. “Don’t...
by Shelley Row | Apr 11, 2017 | Leadership
Years ago, when I led an office at the Department of Transportation, we invested in a 360 assessment for the top managers and me. I looked forward to the results because I appreciate getting others’ perspectives. Or at least I thought I did— until I got the results. ...
by Shelley Row | Apr 4, 2017 | Leadership
The brain really likes feeling important, but it’s not just about giving out raises or promotions (although that’s okay, too). As a manager, there are simple ways to activate the brain’s reward response by helping people feel important and give them a sense of clout....
by Shelley Row | Mar 21, 2017 | Leadership
“But it’s not fair!” Have you ever heard that from someone on your staff or from a frustrated colleague? At one time or another, everyone has felt the pangs of unfairness. There’s a reason for that. The brain is wired to easily detect and react to perceptions of...
by Shelley Row | Mar 15, 2017 | Leadership
Is there someone you work with who could use a little motivation? Could you use a little motivation? You can’t motivate someone else if you can’t motivate yourself and, frankly, we could all use a little motivation sometime. Too often we think of motivation as money...
