by Shelley Row | Apr 19, 2017 | Leadership
In leadership positions it’s inevitable that situations arise that generate an emotional reaction. Some emotions are low grade but others are like five-alarm fires. We are taught to control our emotions in the workplace to be credible, strong and unshakable. “Don’t...
by Shelley Row | Apr 11, 2017 | Leadership
Years ago, when I led an office at the Department of Transportation, we invested in a 360 assessment for the top managers and me. I looked forward to the results because I appreciate getting others’ perspectives. Or at least I thought I did— until I got the results. ...
by Shelley Row | Apr 4, 2017 | Leadership
The brain really likes feeling important, but it’s not just about giving out raises or promotions (although that’s okay, too). As a manager, there are simple ways to activate the brain’s reward response by helping people feel important and give them a sense of clout....
by Shelley Row | Mar 21, 2017 | Leadership
“But it’s not fair!” Have you ever heard that from someone on your staff or from a frustrated colleague? At one time or another, everyone has felt the pangs of unfairness. There’s a reason for that. The brain is wired to easily detect and react to perceptions of...
by Shelley Row | Mar 15, 2017 | Leadership
Is there someone you work with who could use a little motivation? Could you use a little motivation? You can’t motivate someone else if you can’t motivate yourself and, frankly, we could all use a little motivation sometime. Too often we think of motivation as money...
by Shelley Row | Mar 7, 2017 | Leadership
There’s a reason that we experience resistance to change whether it’s us personally or staff. The brain wants the world it experiences today to be as expected based on its past. The brain likes “the way we’ve always done it before.” That’s easy, comfortable and...
