by Shelley Row | Feb 22, 2016 | Leadership
After 75 interviews with leaders, it’s clear. Leaders rely on intuition for decision-making in complex situations. Making decisions in the face of ambiguity and uncertainty is part of the job. There is neither the ability to know all the facts nor time to find enough...
by Shelley Row | Feb 15, 2016 | Leadership
Valentine’s Day is not a huge event in our household. With 16 years of marriage, we’re past the point of grand gestures, dozens of roses or big gifts…and I like it this way. I like it because it’s the small things that matter. Valentine’s...
by Shelley Row | Feb 7, 2016 | Leadership
It was evening at the Wild Horse Pass Hotel and Casino. I checked in after a long flight to Phoenix and, like always, I scouted out the facility for the next day. I don’t think you’d be surprised to learn that the thing that grabbed my attention first was...
by Shelley Row | Jan 31, 2016 | Leadership
It was an important hiring decision – a senior manager with a healthy budget and high-level staff. Most hiring processes will consist of an interview panel, checking references, conducting several rounds of interviews, and even potentially a police clearance to ensure...
by Shelley Row | Jan 24, 2016 | Leadership
By Saturday afternoon there was already 18 inches of snow. Tree limbs sagged with the weight and narrow, shoveled paths wiggled toward the garage. And, it was still snowing. The boxwood hedges, that I have nurtured since they were tiny, splayed apart from mounds of...