by Shelley Row | May 3, 2022 | Communication skills, Uncategorized
How to be a curious, not judgmental leader Walt Whitman said, “Be curious; not judgmental.” The word, curiosity, evokes a sense of openness and flexibility. That’s a good way to approach interpersonal communication. In my courses, we define the goal of communication...
by Shelley Row | Mar 22, 2022 | Employee Culture, Leadership in Engineering, Neuroscience
Here’s how you can train managers for employee retention & satisfaction You’re trying to do the right thing by investing in training for your staff. But is it sticking? If it’s not sticking, then it’s not making a difference for them, for you or the...
by Shelley Row | Jun 17, 2021 | Decision-Making, Employee Culture, Problem-solving
Close your eyes and imagine the sound of crashing waves, the feeling of sun on your face, and a cool drink in your hand. For some, this anticipation of vacation brings feelings of happiness and relaxation — for many more, it means added stress and a never-ending list...