by Shelley Row | Jan 18, 2021 | Communication skills, Leadership in Engineering
Tone at the Top Matters: What Tone Are You Setting? As a manager, what you say and how you say it drastically affects your team. Fix bad behavior and set the tone for office culture by learning from these mistakes. Daniel was the new boss and he came in like a...
by Shelley Row | Sep 25, 2019 | Business Skills, communication, Decision-Making, engineer, Leadership, Neuroscience, over thinking, success
Imagine a Ferrari. It looks sleek and fast. Now imagine a Ferrari with a Ford Focus engine. It still looks sleek but its performance is impacted by the mechanics under the hood. It’s not so different for you. The influences “under your hood” dramatically impact your...
by Shelley Row | Oct 12, 2015 | Leadership
It was another one of those days. There were too many things on the to-do list to squish into the available time. I fretted and agonized. “How will it all get done?” The anxiety in my body mounted: tightness in my chest, knots in my stomach. “Oh no! You’re going to...
by Shelley Row | Apr 14, 2026 | Business Skills, communication, Communication skills, Employee Culture, Employee Engagement, Leadership
We’re on a journey to create an accountability culture. However, accountability without consequences is just a suggestion. Too often, leaders avoid consequences. Leaders worry about conflict, morale, or being perceived as “too hard.” The reality is that inconsistency...
by Shelley Row | Jan 22, 2026 | Business Skills, communication, Communication skills, Employee Culture, Employee Engagement, Leadership
“Why don’t they just do what they are supposed to do when they are supposed to do it?!” This is how accountability problems typically show up: frustration with someone who isn’t meeting your expectations. While it’s true that staff need to do their job, it is also...
